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    Policy

    Introduction and Acceptance of the Terms and Conditions

    The general Terms and Conditions of Sale detailed below govern the contractual relationship between the Customer and Indiamint King. Both parties accept these Conditions unreservedly. These general Conditions of Sale are the only conditions that are applicable and replace all other conditions. We maintain that, by confirming your order, you have read and do unreservedly accept our general Conditions of Sale. These Terms and Conditions of Sale are important to you and Company as they are used to protect your rights as a valued customer and our rights as a business.

     

    Changes to the Terms of Service and the Website

    Company is a work in progress, and as such things may change, be added or be taken away. We reserve the right to update the Website and these Terms of Service from time to time, at our discretion and without any notice. It is solely your responsibility to keep up-to-date with the latest Terms and Conditions by checking back regularly. Your continued use of the Website following the publishing of updated Terms of Service will be taken to mean that you have read and agree to the changes.

     

    Prices

    The Prices shown on our website is in Indian Rupees and International buyers shall be sent a paypal invoice according to their choice of currency as per the charges which shall be communicated to the buyer via email. We reserve the right to modify our prices at any moment but this will be indicated to you on the order at the time the order is placed. If an obviously incorrect price appears on our website and is not corrected on your total at the time of order completion, for whatever reason (human error, technical error etc.), your order will be cancelled and the payment refunded to you, even if it has been initially validated.

     

    Secure payment

    Company offers many way to pay for your ordersuch as online banking, direct deposit, Paypal (for international buyers only). These payment options use advanced SSL encryption to keep your transaction secure.

     

    Intellectual ownership

    All the content on Company website (illustrations, texts, names, brand names, images and videos) is the property of Company. Any partial or total reproduction of this content, by any means and on any support, is subject to prior and express authorization by Company. All information, content and files is protected by International law concerning intellectual ownership and copyright. Company cannot give you the right to copy, display or distribute content that you do not have the intellectual rights to. All fraudulent use of this content that violates the rights held by a third party constitutes an offence of forgery, which is severely punished under the Intellectual Property Code. Company will not, under any circumstances, be held responsible if a user violates rights held by a third party through his activities on the site.

    The condition of the stamps may be defined in following manner:-

    MNH- Mint Never Hinged

    MLH – Mint Lightly Hinged

    MH – Mint hinged (Heavy Hinge Mark)

    MM- Mounted Mint (Stamp is Unused but it’s stuck on a paper)

     

    For all mint never hinged stamps, please understand that all are in excellent condition from the year 1989 onwards, i.e. all are white gum no mark / spots. Stamps for the period 1957-1988 are mixed in condition i.e. many are white, many are off-white / v. v. light yellow in color this is because of the tropicalization of gum side in India due to the climate and old printing technology used. Stamps before 1957, may be tropicalized completely.

     

    Regarding FDC, the cancellation may differ from image, the position of cancellation, stamps etc may also differ from image as such the image is only referral and we have multiple quantity listing. Many cancellations today also are hand stamped in philatelic bureaus resulting in slight smudging, all these are general condition nothing related to major damage.

     

    We try to provide the best condition possible, in general our materials are much better in condition than our competitors because we carefully examine each stamp and send you the best available. However in any case if you are not satisfied by the material’s condition, there is always an option of refund (read our refund policy).

    We take no responsibility for theft of materials in transit. We can very well protect the items from damaging as we use 24 mm, very hard card board for all our materials which makes it almost impossible to get damaged by pressure. Also our packaging is 100% waterproof.

     

    However for theft / loss of article we take no responsibility. You have an option of insurance which costs 7-7.5% of the amount you want to get insured (subject to a minimum of Rs. 100) for your order. It may be full amount of order or partial amount. We provide insurance service but in our experience with Indiapost, we have never come across any loss / theft in our 25000+ deliveries made till date. There have been delays upto 9-10 days but never a theft / loss.

     

    To avail insurance facility, you can email us at indiamint@hotmail.com after placing your order with us. However we generally recommend to not use it as it’s just a waste of money.

    We shall ship the items via SPEED POST only. We do not use any other form of shipping since all our charges are as per the Speed Post for addresses across India. International buyers shall pay extra as per the invoice, the shipping shall be done via Registered Air Mail a service of India Post (Indian Postal Department, Government of India). We charge only one time shipping, amongst the variety of products selected in your order, the item containing highest shipping charge shall be applied, forexample if you select a single stamp & a full sheet, then shipping charges for full sheet shall be applicable.

     

    The time of delivery may vary from 1-4 days. Since we have no control / authority over the shipping company, we take no responsibility for the time taken for delivery. We take up to 24 hours (working days only) to dispatch your material. On specific date this time may increase.

     

    We use hard card board (24mm) which increases the weight by minimum 45 grams in small package & 150-175 grams in big sizes. We do not compromise on packaging which always results in higher cost of shipping & packaging when compared to our competitors.

    PAYMENT

    We use a very well-known payment gateway that is reliable. We accept all modes of payment available on the gateway. If the gateway does not support your particular bank / mode of payment then you can write to us at our email id indiamint@hotmail.com and have direct transaction by depositing fund in our account excluding the process on online purchases.

    No Bank charges will be added for any payment made via digital mode such as NEFT, Cheque etc.

     

    REFUND

    You shall be eligible for refund only if initiated within 48 hours of receiving of materials. The 48 hours shall be calculated as per the tracking data available on India post website relating to time & date of delivery.

    • To initiate refund you need to email us at indiamint@hotmail.com giving the following details as mentioned under.
    • Give us a reason / explanation for refund. It could be purchase by mistake also, no problems in that.
    • You need to mention the order number, and items you want to refund. In case of complete order refund, no need to mention the items.
    • If the reason pertains to a mistake on our side such as dispatch of wrong material, damage item, or any other mistake then full amount shall be refunded on receiving the materials. In any other case the refund amount shall be equal to “Net refund amount = Total amount paid – shipping charges –  2.5% of order value”.

    THE REFUND AFTER INITIATION MAY TAKE A MAXIMUM OF 7 WORKING DAYS.

     

    EXCHANGE

    Once you have bought any material by mistake and wanted other items in its place, then again you shall need to intimate us via email within 48 hours of receiving of materials. Additional shipping charges shall be borne by the buyer and the exchanged material will be sent after receiving the original item for which exchange has been sought. Any difference in amount while exchanging shall be settled as per the situation and such information shall be communicated via email.

    This Privacy Policy is applicable for any information provided on our website www.indiamintking.com by the users.

    Information We Collect

    We collect information about you, when you on our website such information may include your name, email address, shipping address, pincode, living country and phone / mobile number.

    Our Use of Your Information

    We use your information to facilitate the provision of services, supply of items purchased from our website. From time to time, we may also use your personal information to send special offers, notifications, promotional items, etc about stamps & related item we sell.

    Information Sharing

    Indiamint King does not sell or share personal information about you with other people or any other firm / company. However we use secured payment gateway which is reliable and is well known across India, but any information entered while making payment via the payment gateway is not under our control & liability as we only redirect you to the gateway site for payment.

    Confidentiality

    Indiamint King cares about the security of your personal information. We follow generally accepted industry security standards designed to safeguard and help prevent unauthorized access to and disclosure and use of such information. When you provide credit card or any Banking information, we use secure socket layer (SSL) encryption for that data. While no exchange of data that utilizes the Internet is 100% secure from intrusion, we have used and will continue to use commercially reasonable efforts to ensure the protection of your personally identifiable information. However, Indiamint King cannot be held liable for any disclosure/ damage/ loss or any other consequence of a security breach whether by way of any virus/ Trojan / worm/ malicious software or otherwise affecting your private or public data.

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